CONTENT STRATEGY, ENGINEERING, AND GENERATIVE AI

Build a content production system for product copy and buyer education at catalog scale

Every team with a large catalog has run this experiment: point a model at the product feed, ask for engaging SEO descriptions, publish thousands of pages. The copy reads like every competitor's copy, because every competitor ran the same experiment with the same prompt. The problem sits in the process feeding the model.

Content strategy and engineering · BeRelevant.ai
for every page, define:
  decision - data - claims - format - checks
missing evidence -> a visible data gap, never a guess
The content system contract

BeRelevant builds the system around it: verified product data, buyer questions, brand rules, and human review, connected so your team publishes useful content at catalog speed without letting a model invent the facts.

01 - The diagnosis

The model writes what the process gives it

Ask for "an engaging SEO product description" and the result repeats features, adds vague benefits, and sounds like every competing page.

The prompt has no view of the buyer, the product’s evidence, the brand’s rules, or the claims an editor will approve. Your team then spends its days correcting output that should never have reached review.

Scaling that process creates more copy and more cleanup, never more useful answers.

The system contract

A working content system defines five things for every page

That is the system we build.

The decision the page supports
The data it may use
The claims it may make
The format it must return
The checks it must pass before publication
page specification
decision what the buyer decides here
data approved source fields only
claims what editors will approve
format structured output
checks pass before publication
02 - The research

Start with the questions buyers need the catalog to answer

A product page has to do more than restate a feed. It should help a buyer decide whether the product fits.
  • A travel-bag buyer weighs airline size limits, laptop fit, weight, and the tradeoff between capacity and bulk
  • Someone choosing a marketplace provider needs qualifications, service area, lead time, and proof of similar work
  • A property search may hinge on access, transport, lease terms, pets, and nearby services

We research those decisions and map them to verified source data. Then we define which answers belong on a product page, which on a category or comparison page, and which need a deeper guide or FAQ.

The catalog becomes a connected answer system rather than a set of isolated descriptions.

03 - The pipeline

Audit the content pipeline before adding AI to it

Before automating anything, we trace how a product becomes a page today.
Pipeline trace

Find the work a model can handle and the decisions that still need people

This exposes the work a model can handle and the decisions that still need people.

Where product facts come from and who owns them
Which fields the PIM, commerce platform, or CMS can support
Where writers, merchandisers, legal, and brand reviewers enter the process
Which checks catch unsupported claims, duplication, and stale content
How updates reach live pages when the product changes
how a product becomes a page
facts who owns each field
fields PIM / platform / CMS
review writers, legal, brand
checks claims, duplication, stale
updates product change -> live page
04 - The build

Build generation around your products, buyers, and publishing system

Models

Content models that define useful output

Each page type gets a clear job and structure. A product description, comparison, and buying guide should never come from the same template with a different word count.

Evidence

Source data behind every claim

Approved catalog fields, product documents, expert input, and brand rules feed the generation process. Missing evidence becomes a visible data gap instead of an invitation to guess.

Prompts

Prompts built for the task

Buyer context, source constraints, required fields, format rules, examples, and rejection conditions, producing structured output that fits the next step in the workflow.

Controls

Checks before an editor sees the draft

Automated tests flag missing facts, unsupported claims, duplicate language, and banned phrases. Editors review exceptions, not everything.

Integration

Integration with the tools your team already uses

The process fits into the PIM, commerce platform, CMS, or editorial system where the work happens. Nobody copies product data into a separate chat for each page.

Handover

Training and maintenance

Your team gets the content models, prompts, controls, and training to run the system without us. We also teach where generative AI helps and where it defaults to slop.

05 - The boundaries

Use generative AI where it removes work, not judgment

Generation suits repeated transformations: structured facts into a first draft, approved content into a required field, consistent variants at scale.

It should never invent how a product performs in the rain or assign a seller a qualification they never supplied.

The model handles repeatable production. Source owners and editors keep control over facts, risk, and brand judgment.

06 - The proof

See the difference on a catalog release

E-commerce

A seasonal launch without the rewrite marathon

A retailer launches 4,000 seasonal products. The system checks each product for the data useful copy needs, generates page components from approved fields, and routes weak records back for completion. Editors handle the exceptions instead of rewriting every page.

Marketplace

Uneven seller data, consistent listings

Thousands of sellers submit uneven descriptions. The system keeps seller-specific facts, normalizes the fields buyers compare, and drafts clear listings without unsupported quality claims.

Online directory

Regional expansion without thin pages

A directory expands into new regions. The system combines verified location, service, and eligibility data with local buyer questions, without publishing thousands of pages that differ only by city name.

07 - The compounding

Content should improve as the catalog grows

New products expose missing fields. Buyer questions reveal weak guidance. Editors discover which drafts need too much work.

We feed those signals back into the source requirements, content models, prompts, and checks.

Each release makes the production system sharper for the next one.

Content strategy, engineering, and generative AI

Build a content pipeline your catalog can trust

Show us how a product becomes a page today. We will identify where buyer research, source data, generation, and human review need to enter the process, and build the system your team runs from there.